What is Business Intelligence?

Business Intelligence (also known as BI) is big business. In a recent report market analyst Datamonitor predicts business intelligence spend by retail banking in North America, Europe, the Middle East and Asia-Pacific, will increase around 60.7%, from $5.6 billion in 2006 to $9 billion by 2012.

So what is business intelligence, and why would you even need it?

As is typical in the IT industry ‘Business Intelligence’ is means something slightly different to everyone. So I have come up with my own definition of BI. Here it is:

“Business Intelligence is a system which enables organisations to collect, analyse and present business information to support business decisions.”

Business Intelligence is a system …
BI is not a collection of diverse tools you put together and ‘hope for the best’. If you want to get good results you need to plan from the start. Don’t be dazzled by the impressive offerings of the software giants. Have a clear picture from the start of what you want to get from BI, and how you plan to get there, and your chances of getting real value from Business Intelligence multiply greatly.

One thing that differentiates BI systems from traditional systems like inventory, distribution and finance systems is flexibility – the ability to add measures and outputs as your organisation and its use of BI develop. But this flexibility does not excuse you from the planning stages – in fact it increases the need for planning.

Unlike many traditional computer systems, a single BI system can provide value to all departments within your organisation, but as with any system it is important not to expect delivery on everything at the same time. Build steadily, working down your priority list.

… which enables organisations to collect …
The first question you might ask is “why do I have to collect information I already have in my database”? The answer is, you probably don’t have it already. You might have some of the information you need, and even then it is probably not in the exact form you need it. Much of the other information you need is probably on spreadsheets on various peoples’ desks, or doesn’t exist at all and has to be collected.

Even if you have all the information you need already (which is unlikely) it is a good idea for the BI system to store it somewhere else. That way the data can be organised and aggregated to make it work quickly and efficiently in a BI system. Often you need to add history to your BI database, which may not be kept in your existing transactional systems.

The most popular way to collect the data is in a specially-designed data warehouse. It takes time and skill to develop a good data warehouse, but in most cases it is vital to an effective BI implementation. A good data warehouse need not be a huge, complex beast – the simpler the design, the lower the cost, and the more chance of success.

A good data warehouse design can be easily extended to allow for unforeseen business reporting requirements.

… analyse …
Generally speaking, data is best suited to BI reporting when it is

(a) summarised, and
(b) organised in hierarchies

. In large organisations with large amounts of data this number-crunching process can require millions of calculations and is often carried out overnight on a daily basis. Calculations, sometimes between quite diversely held data elements, allow you to create specific ‘key performance indicators’ (KPIs) such as Profit per Customer and Revenue per Employee.

Data held in multidimensional structures known as cubes contain this hierarchical, summarised information which allows managers to analyse KPIs at any level of the organisation – giving them the ability to see, for example, Revenue per Employee at National, Regional and Area levels, by month or summarised at the year level.

… and present business information …
Presentation of information is a key issue, and should be considered with the nature of the data and also the recipient in mind. Presentation methods in BI are constantly evolving and include:

- Online and printed reports and queries
- Graphs
- Multidimensional cubes
- Dashboards
- Scorecards

Mostly delivery is online but cubes can – depending on the software package used to create them – be taken offline and analysed on a non-networked laptop, for example. Recent features such as email alerts can be vitally important where metrics change rapidly and quick action must be taken to remedy them.

…to support business decisions.
The most common reason for collecting, analysing and presenting KPIs and metrics is to monitor and improve the performance of your organisation. In economic terms you need to get more from your BI system than you put in (ie the benefits should outweigh the costs). If this is not the case you can usually improve the balance by making more use of it, which often means adding more KPIs and users.

That’s It – Summary
Business Intelligence systems maximise data use by collating the data into useful metrics and KPIs and presenting them effectively. How effective your Business Intelligence system becomes is related to how well it was planned and implemented. A well-implemented BI system can cut costs, improve productivity and make an organisation more competitive. An effective BI strategy is vital to success.

What Are Business Angels, How Can They Help Me?

A business angel is a person who themselves have set-up their own business in the past and now have the finance and motivation to help other people do the same by them providing some finance backing to help a company that is struggling but has potential in the future but also a new business that wants to start-up.

Business Angels will only invest in a business if they think it will succeed and make a profit this may be over a year or more. They won’t only provide finance and time and effort but most also provide information and their know-how on how to make a business successful and other businesses that are in the same quote as them. With all this covered business angles do want a higher rate of return than maybe other kind of investors and stocks and bonds.

Many business angles are from an entrepuncial background and have begun at the bottom and worked there way up and they feel satisfaction and pride in being able to help someone else achieve their goals. But that’s not only why they do this but also to make some money for themselves as the business angels can make up to 400% back from their first financial investment as a stock market can only make 9%. There is only a special kind of person to become an angel, as they have to make a commitment to the business as they are investing there hard earned money. Everyone who has an idea wants to make it into a successful business; the business angel may have been in the same vote years ago and can see your motivation and drive.

A business angel can be found all over the UK they might even be in your village or town, but you won’t know until you start looking. The Internet is a good way to start by searching the World Wide Web for business angels and venture capitalists. When you do contact them state exactly what your product and or service is and why you want financial help. You will need to show them a well planned business plan which states over the following years how you want to progress and if you want to expand your products, services or take on staff etc. the list is endless but it all needs to be stated in your well presented well planned business plan. You need to clearly think about what you’re going to say when you actually meet the business angel as the meeting will be one of the most important in your life, it means you can secure finance for your business.

A business angel may invest from £25,000 to £100,000 but there are instances when business angels join together they may be friends and know each other and think the business is a good investment and make an angel group, which can invest from £250,000 to £500,000. From the business angels investment they want a good return and some angels may stick around helping for a few years financially and with advice helping their business succeed for the future.

Investing in the Stock Market

Foreword

Over the past few years the stock market has made substantial declines. Some short term investors have lost a good bit of money. Many new stock market investors look at this and become very skeptical about getting in now.

If you are considering investing in the stock market it is very important that you understand how the markets work. All of the financial and market data that the newcomer is bombarded with can leave them confused and overwhelmed.

The stock market is an everyday term used to describe a place where stock in companies is bought and sold. Companies issues stock to finance new equipment, buy other companies, expand their business, introduce new products and services, etc. The investors who buy this stock now own a share of the company. If the company does well the price of their stock increases. If the company does not do well the stock price decreases. If the price that you sell your stock for is more than you paid for it, you have made money.

When you buy stock in a company you share in the profits and losses of the company until you sell your stock or the company goes out of business. Studies have shown that long term stock ownership has been one of the best investment strategies for most people.

People buy stocks on a tip from a friend, a phone call from a broker, or a recommendation from a TV analyst. They buy during a strong market. When the market later begins to decline they panic and sell for a loss. This is the typical horror story we hear from people who have no investment strategy.

Before committing your hard earned money to the stock market it will behoove you to consider the risks and benefits of doing so. You must have an investment strategy. This strategy will define what and when to buy and when you will sell it.
History of the Stock Market

Over two hundred years ago private banks began to sell stock to raise money to expand. This was a new way to invest and a way for the rich to get richer. In 1792 twenty four large merchants agreed to form a market known as the New York Stock Exchange (NYSE). They agreed to meet daily on Wall Street and buy and sell stocks.

By the mid-1800s the United States was experiencing rapid growth. Companies began to sell stock to raise money for the expansion necessary to meet the growing demand for their products and services. The people who bought this stock became part owners of the company and shared in the profits or loss of the company.

A new form of investing began to emerge when investors realized that they could sell their stock to others. This is where speculation began to influence an investor’s decision to buy or sell and led the way to large fluctuations in stock prices.

Originally investing in the stock market was confined to the very wealthy. Now stock ownership has found it’s way to all sectors of our society.
What is a Stock?

A stock certificate is a piece of paper declaring that you own a piece of the company. Companies sell stock to finance expansion, hire people, advertise, etc. In general, the sale of stock help companies grow. The people who buy the stock share in the profits or losses of the company.

Trading of stock is generally driven by short term speculation about the company operations, products, services, etc. It is this speculation that influences an investor’s decision to buy or sell and what prices are attractive.

The company raises money through the primary market. This is the Initial Public Offering (IPO). Thereafter the stock is traded in the secondary market (what we call the stock market) when individual investors or traders buy and sell the shares to each other. The company is not involved in any profit or loss from this secondary market.

Technology and the Internet have made the stock market available to the mainstream public. Computers have made investing in the stock market very easy. Market and company news is available almost anywhere in the world. The Internet has brought a vast new group of investors into the stock market and this group continues to grow each year.
Bull Market – Bear Market

Anyone who has been following the stock market or watching TV news is probably familiar with the terms Bull Market and Bear Market. What do they mean?

A bull market is defined by steadily rising prices. The economy is thriving and companies are generally making a profit. Most investors feel that this trend will continue for some time. By contrast a bear market is one where prices are dropping. The economy is probably in a decline and many companies are experiencing difficulties. Now the investors are pessimistic about the future profitability of the stock market. Since investors’ attitudes tend to drive their willingness to buy or sell these trends normally perpetuate themselves until significant outside events intervene to cause a reversal of opinion.

In a bull market the investor hopes to buy early and hold the stock until it has reached it’s high. Obviously predicting the low and high is impossible. Since most investors are “bullish” they make more money in the rising bull market. They are willing to invest more money as the stock is rising and realize more profit.

Investing in a bear market incurs the greatest possibility of losses because the trend in downward and there is no end in sight. An investment strategy in this case might be short selling. Short selling is selling a stock that you don’t own. You can make arrangements with your broker to do this. You will in effect be borrowing shares from your broker to sell in the hope of buying them back later when the price has dropped. You will profit from the difference in the two prices. Another strategy for a bear market would be buying defensive stocks. These are stocks like utility companies that are not affected by the market downturn or companies that sell their products during all economic conditions.
Brokers

Traditionally investors bought and sold stock through large brokerage houses. They made a phone call to their broker who relayed their order to the exchange floor. These brokers also offered their services as stock advisors to people who knew very little about the market. These people relied on their broker to guide them and paid a hefty price in commissions and fees as a result. The advent of the Internet has led to a new class of brokerage houses. These firms provide on-line accounts where you may log in and buy and sell stocks from anywhere you can get an Internet connection. They usually don’t offer any market advice and only provide order execution. The Internet investor can find some good deals as the members of this new breed of electronic brokerage houses compete for your business!
Blue Chip Stocks

Large well established firms who have demonstrated good profitability and growth, dividend payout, and quality products and services are called blue chip stocks. They are usually the leaders of their industry, have been around for a long time, and are considered to be among the safest investments. Blue chip stocks are included in the Dow Jones Industrial Average, an index composed of thirty companies who are leaders in their industry groups. They are very popular among individual and institutional investors. Blue chip stocks attract investors who are interested in consistent dividends and growth as well as stability. They are rarely subject to the price volatility of other stocks and their share prices will normally be higher than other categories of stock. The downside of blue chips is that due to their stability they won’t appreciate as rapidly as compared to smaller up-and-coming stocks.
Penny Stocks

Penny Stocks are very low priced stocks and are very risky. They are usually issued by companies without a long term record of stability or profitability.

The appeal of penny stock is their low price. Though the odds are against it, if the company can get into a growth trend the share price can jump very rapidly. They are usually favored by the speculative investor.
Income Stocks

Income Stocks are stock that normally pay higher than average dividends. They are well established companies like utilities or telephone companies. Income stocks are popular with the investor who wants to own the stock for a long time and collect the dividends and who is not so interested in a gain in share price.
Value Stocks

Sometimes a company’s earnings and growth potential indicate that it’s share price should be higher than it is currently trading at. These stock are said to be Value Stocks. For the most part, the market and investors have ignored them. The investor who buys a value stock hopes that the market will soon realize what a bargain it is and begin to buy. This would drive up the share price.
Defensive Stocks

Defensive Stocks are issued by companies in industries that have demonstrated good performance in bad markets. Food and utility companies are defensive stocks.
Market Timing

One of the most well known market quotes is: “Buy Low – Sell High”. To be consistently successful in the stock market one needs strategy, discipline, knowledge, and tools. We need to understand our strategy and stick with it. This will prevent us from being distracted by emotion, panic, or greed.

One of the most prominent investing strategies used by “investment pros” is Market Timing. This is the attempt to predict future prices from past market performance. Forecasting stock prices has been a problem for as long as people have been trading stocks. The time to buy or sell a stock is based on a number of economic indicators derived from company analysis, stock charts, and various complex mathematical and computer based algorithms.

One example of market timing signals are those available from http://www.stock4today.com.
Risks

There are numerous risks involved in investing in the stock market. Knowing that these risks exist should be one of the things an investor is constantly aware of. The money you invest in the stock market is not guaranteed. For instance, you might buy a stock expecting a certain dividend or rate of share price increase. If the company experiences financial problems it may not live up to your dividend or price growth expectations. If the company goes out of business you will probably lose everything you invested in it. Due to the uncertainty of the outcome, you bear a certain amount of risk when you purchase a stock.

Stocks differ in the amount of risks they present. For instance, Internet stocks have demonstrated themselves to be much more risky than utility stocks.

One risk is the stocks reaction to news items about the company. Depending on how the investors interpret the new item, they may be influenced to buy or sell the stock. If enough of these investors begin to buy or sell at the same time it will cause the price to rise or fall.

One effective strategy to cope with risk is diversification. This means spreading out your investments over several stocks in different market sectors. Remember the saying: “Don’t put all your eggs in the same basket”.

As investors we need to find our “Risk Tolerance”. Risk tolerance is our emotional and financial ability to ride out a decline in the market without panicking and selling at a loss. When we define that point we make sure not to extend our investments beyond it.
Benefits

The same forces that bring risk into investing in the stock market also make possible the large gains many investors enjoy. It’s true that the fluctuations in the market make for losses as well as gains but if you have a proven strategy and stick with it over the long term you will be a winner!

The Internet has make investing in the stock market a possibility for almost everybody. The wealth of online information, articles, and stock quotes gives the average person the same abilities that were once available to only stock brokers. No longer does the investor need to contact a broker for this information or to place orders to buy or sell. We now have almost instant access to our accounts and the ability to place on-line orders in seconds. This new freedom has ushered in new masses of hopeful investors. Still this in not a random process of buying and selling stock. We need a strategy for selecting a suitable stock as well as timing to buy and sell in order to make a profit.
Day Trading

Day Trading is the attempt to buy and sell stock over a very short period of time. The day trader hopes to cash in on the short term fluctuations in a stock’s price. It would not be unusual for the day trader to buy and sell the same stock in a matter of a few minutes or to buy and sell the same stock several times a day.

Day traders sit in front of computer monitors all day looking for short term movement in a stock. They then attempt to get in on the movement before it reverses. The real day trader does not hold a stock overnight due to the risk of some event or news item triggering the stock to reverse direction. It takes intense concentration to monitor the minute by minute movement of several stocks.

Day trading involves a great deal of risk because of the uncertainty of the market behavior over the short term. The slightest economic or political news can cause a stock to fluctuate wildly and result in unexpected losses.

There are a few people who make respectable gains day trading. The people who probably make the most are the self proclaimed “experts” who sell the books or operate the web sites that cater to the day trader. Because of the profits to be made from sales to people who want to get rich quick, they make it seem as attractive as possible. The truth is that in the long run more people lose than gain by day trading. This does not translate into a very good investment.

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